Returns & Exchanges

At Swanwick Sleep, we are dedicated to helping you achieve the perfect night's rest, which is why we offer a 60-day money-back guarantee on all our eyewear and sleep accessories. If you are not completely satisfied with your purchase, you can easily return or exchange your items for a full refund within the eligibility period.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original protective packaging, including the hard case and microfiber cloth, to ensure they remain scratch-free during transit.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided through the portal and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, your refund will be processed within 5-7 business days.